You’ve spent hours optimizing your Google Business Profile—updating photos, posting regularly, responding to reviews. Meanwhile, there’s a section right below your reviews that you’ve probably never looked at: the Questions & Answers section. It sits empty or filled with questions from customers that never got answered. Here’s what you’re missing: Google displays Q&A content in […]
Service-Specific Landing Pages Convert 3x More Searchers Into Customers for Auto Shops
Your auto repair shop website has a homepage, an “About Us” page, and maybe a “Services” page that lists everything you do—oil changes, brakes, transmission, diagnostics, engine repair. When someone clicks your Google ad for “brake repair,” they land on your homepage or generic services page and have to hunt for brake-specific information. Meanwhile, your […]
How to Find and Keep Skilled Master Technicians (When Everyone Else Is Struggling)
You’ve been running job ads for months. Competitive pay. Good benefits. Still no qualified master technicians applying. Meanwhile, other shops seem to have no problem keeping skilled techs happy and productive for years while you can’t even get callbacks from experienced candidates. The uncomfortable truth: you’re competing on the wrong factors. Master technicians don’t just […]
Managing a Shop? Here’s Whether to Start with Offline or Online Marketing First
You’ve got $2,000 monthly to spend on marketing. Should you buy radio ads, sponsor local sports teams, send direct mail, or invest in Google Ads and your website? Choose wrong, and you’ll burn through budget with nothing to show for it. Most shop managers either spread budget across both channels ineffectively or pick based on […]
Shop Owners: Why Your Storefront Sign Isn’t Bringing You Enough Walk-In Traffic
You paid $8,000 for a new LED storefront sign with your shop name visible from three blocks away. Six months later, walk-in traffic hasn’t increased. Meanwhile, your competitor with a faded 20-year-old sign stays consistently busy. The uncomfortable truth: your storefront sign is competing against Google, not other signs. Over 85% of customers choose their […]
What Customers Really Look for When Choosing an Auto Repair Shop (Ranked by Importance)
You’ve invested in new equipment, trained your techs, and keep your bays clean. Yet customers keep choosing the shop down the street with older tools and a messier waiting room. What are you missing? Most shop owners assume customers choose based on price or proximity. The reality is more nuanced—and when you understand what actually […]
Why Your Truck Repair Shop Needs a Sales Manager (Even if You Think You Don’t)
More Than Just Repairs If you’re running a truck repair shop with 5+ bays, maybe multiple locations or looking to expand — you might think: “I don’t need a sales manager, I’ve got a service writer and my phones ring.”But here’s the reality: when calls are coming, techs are working, and you’re still stuck in […]
From Call to Loyal Customer: How to Train Your Team to Sell Repairs Without Discounts
Why This Matters Most truck repair shop owners believe that to close more jobs, they need to offer discounts.But in reality, discounts usually mean your team hasn’t learned how to sell value.And when your advisors and front desk staff rely on price, you train customers to do the same. If your shop struggles with: — then […]
Top 7 Mistakes Truck Repair Shops Make in Advertising (And How to Fix Them)
Contents:Why Most Truck Shops Waste Money on Ads1. No Call Tracking — No Data2. Using Broad Keywords Like “Truck Repair”3. Sending Traffic to the Homepage4. Ads Without Location or Call Extensions5. No Retargeting — Losing Warm Leads6. Generic, “Corporate” Ad Copy7. No Consistent Monthly OptimizationBonus: The “Ad Clarity” ChecklistSmart Ads Don’t Cost — They Multiply […]
Why Call Tracking Is the Hidden Growth Tool for Auto and Truck Repair Shops
You probably know this story:You’re running ads, updating your website, and posting on Google Business Profile — but you still can’t tell where most of your calls come from.You see new customers every week, but which campaign brought them in? Google Ads? Organic search? Word of mouth? That’s where Automotive Call Tracking changes the game. Contents:The Silent […]








